This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from this website (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Data Controller
The data controller responsible for your personal data is:
Venus Soul details on main page
Email: [email protected]
2. Personal Data We Collect
We collect the following categories of personal data:
a. **Browsing Data**
When you visit the Site, we may automatically collect certain information about your device and usage, including:
* IP address
* Browser type and version
* Time zone setting
* Cookies and similar technologies
* Pages viewed and referring websites
* Interactions with the Site
**Collected via technologies such as:**
* **Cookies** – Small files stored on your device. Learn more or disable them at [www.allaboutcookies.org](http://www.allaboutcookies.org).
* **Log files** – Capture actions on the Site with timestamps, IP, browser, etc.
* **Pixels, tags, and beacons** – Tools used to understand how you browse.
b. **Transaction Data**
When you make or attempt to make a purchase, we collect:
* Full name
* Billing and shipping addresses
* Payment information (e.g. credit card details)
* Email address
* Phone number
We refer to this combined information as **“Personal Data”** under UK GDPR.
3. Lawful Bases for Processing
We process your Personal Data under the following lawful bases:
* **Contractual Necessity** – To fulfil orders and provide services
* **Legitimate Interests** – For fraud prevention, analytics, business improvement
* **Consent** – For marketing communications where legally required
* **Legal Obligation** – To comply with UK laws and authorities
4. How We Use Your Personal Data
We use your data to:
* Process transactions and fulfill orders
* Provide customer support and communication
* Detect and prevent fraud or abuse
* Improve and optimize the Site
* Send marketing (where you’ve opted in or we have a legitimate interest)
5. Sharing Your Personal Data
We may share your data with third-party service providers to help operate our business, including:
* **Payment processors**
* **Delivery and logistics providers**
* **Analytics tools** like Google Analytics
* More info: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy)
* Opt out: [Google Analytics Opt-out](https://tools.google.com/dlpage/gaoptout)
We may also share data to comply with legal obligations or protect our rights.
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## 6. International Data Transfers
If we transfer your personal data outside the UK (e.g. to the US or Canada), we will ensure appropriate safeguards are in place under UK GDPR, such as:
* **Adequacy decisions**
* **Standard Contractual Clauses (SCCs)**
* **UK Addendum to SCCs**
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## 7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
* **Access** – Request a copy of your data
* **Rectification** – Correct inaccurate or incomplete data
* **Erasure** – Request deletion of your data (in certain cases)
* **Restriction** – Limit processing under specific circumstances
* **Objection** – Object to processing for direct marketing or legitimate interests
* **Data Portability** – Receive your data in a structured format
* **Withdraw Consent** – Withdraw consent at any time (where applicable)
To exercise your rights, contact us at \[Your Contact Email].
You also have the right to lodge a complaint with the **Information Commissioner’s Office (ICO)** at [www.ico.org.uk](https://www.ico.org.uk).
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## 8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. For example, we retain purchase records for accounting and tax compliance.
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## 9. Behavioural Advertising & Cookies
We may use your data for interest-based advertising. To manage or opt out of such advertising:
* Facebook: [facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)
* Google: [google.com/settings/ads/anonymous](https://www.google.com/settings/ads/anonymous)
* Digital Advertising Alliance: [optout.aboutads.info](http://optout.aboutads.info)
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## 10. Do Not Track
Please note that our Site does not currently respond to “Do Not Track” browser signals.
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## 11. Children’s Data
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
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## 12. Changes to This Policy
We may update this policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date.
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## 13. Contact Us
If you have any questions or concerns about this policy or your personal data, please contact:
**Privacy Officer**
Email: \[Contact Email]
Address: \[Your Company Address]
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